Analytics & Reporting

Program KPIs, recovery trends, error analysis, and auditor performance

Recovery Rate

71.9%

+3.2pp

Pending Recovery

$1.85M

+$203k

Audit Completion

88.4%

+1.8pp

Error Rate

7.2%

-0.6pp

Avg Days to Resolve

18.4d

+2.1d

Appeal Overturn Rate

11.4%

-1.2pp

Recovery Performance

Recovered vs identified vs target — Last 12 months

Error Category Breakdown

Claims by error type — last 12 months

Audit Stage Completion

Completion rate by stage

Appeal Outcomes

Monthly appeal decisions — upheld vs overturned vs pending

11.4% overturn rate

Auditor Performance

Last 12 months
AuditorAudits CompletedAccuracy RateAvg DaysRecovery ValueOverturn RatePerformance
1
JV
J. Vasquez
4896.2%16.4d$284k2.1%
79
2
TO
T. Okafor
6294.8%17.9d$313k3.4%
73
3
SP
S. Patel
4197.6%15.2d$198k1.8%
81
4
MR
M. Reid
5595.1%18.8d$242k4.2%
70